Talk to a person
We answer emails ourselves — no ticket queue, no chatbot loop. Write to us in English or Chinese and you will get a reply from the person who packs your order or plans your route.
- General enquiries and orders: info@star-east-yd.com
- Custom journeys and group quotes: info@star-east-yd.com
- Returns and after-sales: info@star-east-yd.com
Response times
Email: within one business day, Monday to Friday. Messages that arrive over the weekend are answered on Monday morning China time.
Business details
Legal entity: YuanDa Global Talent Technology (Shenzhen) Co., Ltd.
Location: Shenzhen, Guangdong, China
Business hours: 09:00–18:00 (UTC+8), Monday to Friday
Planning a journey
For travel enquiries, the fastest route is our journey enquiry form. Tell us your dates, group size and budget band and we will send a written itinerary with a firm price, usually within two business days.